Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • PLEASE PAY ATTENTION AND DOUBLE CHECK INFORMATION YOU ENTER WHEN YOU ORDER! We can not be responsible for incorrect addresses put in by customers.

    If you put in an incorrect phone number, bad email address, etc and we cannot contact you to verify the order, your order may be cancelled as fraudulent.

    JRH Enterprises only sells to adults.We are a privately owned business and reserve the right to cancel any order we so desire if we believe the order is fraudulent.

    All warranty claims fall back to the original manufacturer of the product. FOR EXAMPLE- our PVS14's dual tube BNVD, Ultralight BNVDs and many other Night vision devices we sell have a 10 YEAR WARRANTY from the factory. NO ONE ELSE has that kind of warranty. In other words, you get a BETTER warranty here than anywhere else! 

     ALL refunds will be LESS shipping charges as UPS or USPS will not credit back for these. Returns may be subject to a 10% re-stocking fee. THE ONLINE ORDERING SYSTEM DOES NOT PROPERLY CALCULATE SHIPPING COSTS, ACTUAL SHIPPING COSTS WILL BE ADDED TO YOUR ORDER WHEN THE ORDER IS CHARGED. We will contact you via the EMAIL address you provide when placing an order online. This is how you will get tracking numbers, etc. so be sure to include a VALID EMAIL ADDRESS THAT YOU CHECK REGULARLY. As always no returns are possible on gas masks, filters, protective suits, medical kits, night vision, thermal and food. These products are released by us under controlled circumstances. If items were to come back to us from an uncontrolled environment, we would not be able to assure the integrity of the product. We will not accept returns on these items, only exchanges. All sales for these items are final. Ordering of these items constitutes acceptance of these terms. Your Credit card is NOT charged for your order when you first put it in, your Visa, Mastercard or Discover will be charged when your order is ready to ship! Paypal payments may not be accepted on certain products such as night vision and thermal- contact us for more information.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.



  • Privacy Policy
  • Our company name was chosen in part to help protect our customer?s privacy. Our packages come to you discreetly labeled (food can be shipped in sterile packages - call for info). Of course, we do not sell, rent or trade our customer list, never, ever!! Unlike a lot of the preparedness and night vision companies out there, JRH is owned by SURVIVALISTS, we understand your need for privacy as we are like minded also. Unlike 99% of the preparedness companies out there now, we have DECADES in this industry (Since 1992) and we fully understand and respect your need for privacy. We respect your privacy 110% - JRH



  • Consumer Agreement
  • JRH Enterprises only sells to adults. You MUST USE AN EMAIL ADDRESS YOU WILL CHECK REGULARLY for your order so that you can receive tracking information on your order. . . With the extremely high number of fraud ATTEMPTS via bogus credit cards, we reserve the right to cancel and reject any and all orders we deem to be potentially fraudulent. Using a bogus phone number or contact info could cause your order to be cancelled as a fraudulent order. We must be able to contact you about the order and many orders will be verified before shipping, hence, we HAVE to be able to communicate with you.   Returns may be subject to a 10% re-stocking fee. As always no returns are possible on gas masks, filters and protective suits, medical kits, night vision, thermal and all food products. We do not "recycle" these items nor do we sell used items therefore These products are released by us under controlled circumstances. If items were to come back to us from an uncontrolled environment, we would not be able to assure the integrity of the product. We will not accept returns on these items, only exchanges. All sales for these items are final. Ordering of these items constitutes acceptance of these terms. All items subject to prior sale. . CALL if you have any questions.

    Nothing shipped outside the United States. BEST TO CALL TO ORDER DURING PEAK ORDER TIMES. Customer agrees to pay all shipping costs related to shipping there order. Online shipping calculator DOES NOT accurately give shipping costs. Shipping costs for each item are listed in the item description.  Thank you! After ordering you will automatically receive email sale promotions from JRH Enterprises. You can opt out of that at any time. High dollar orders done via the website may require further verification of cardholder due to increasing number of fraud attempts. These orders will not be considered complete until further verification is received. Again, we reserve the right to cancel or reject any and all orders we deem may be fraudulent. Custom ordered items that require a deposit are not refundable.

     

    PRICE GUARANTEE- JRH offers a 7 day "price guarantee" on items we sell. This means if we advertise a lower price on the same item you purchased from us within 7 days of your purchase, we will credit you for the lower price of the item. Not valid on free items or during the time period of November 15th through December 25th yearly. Outside of 7 days, we do not do any "retroactive" price or promotion deals.



  • Shipping & Delivery
  • Customer pays all shipping charges. Smaller orders usually go out via USPS Priority mail. We are more than happy to email you with tracking information for your order, please make sure you include email address THAT YOU CHECK REGULARLY with your order. Most items shipped within 1-5 business days from the time payment clears. All food is packed fresh and drop shipped from the factory, allow the usual 1-4 weeks for delivery. Check item descriptions for known factory lead times on items such as thermal imagers that always have a long lead time from the manufacturer. We do NOT charge until an item is ready to ship. . We ship ABSOLUTELY NOTHING OUTSIDE THE UNITED STATES, DON'T BOTHER TO ASK US TO.



  • Warranties
  • See individual items for warranty info as it will vary from item to item. Some items such as our PVS14s, most of our night vision  have a 10 YEAR FACTORY WARRANTY.



  • Return Policy
  • JRH Enterprises only sells to adults. We want you happy with your order. If you have a problem with your order, please call us immediately so we can take care if a problem comes up. . If you wish to return an item for refund or exchange (where applicable) you must CALL up and get a return authorization number for your return. All returns must be done within a 14 day period, after 14 days, all sales are final. NO RETURNS WILL BE ACCEPTED WITHOUT A VALID RETURN NUMBER PRINTED CLEARLY ON THE OUTSIDE OF THE BOX! NOTE: ALL refunds will be LESS shipping charges as shippers will not credit back for these. Returns  subject to a 10% re-stocking fee. As always no returns are possible on gas masks, filters and protective suits, NV and thermal items, medical kits and food products. These products are released by us under controlled circumstances and unlike other vendors, we don't "recycle" them or sell used items as new.  If items were to come back to us from an uncontrolled environment, we would not be able to assure the integrity of the product. We cannot accept returns on these items. All sales for these items are final. Ordering of these items constitutes acceptance of these terms. As all marketing originates from the website, these terms of sale pertain to telephone and mailed in orders as well. While it is not our intent to "rent" night vision devices the daily rate would be no less than $100.per day,  Any refunds for these items would be less this amount and bench testing fees. All refunds for tuition on seminars and workshops are as follows: 2 months prior to date of class- 50% refund 50% credit towards future purchase. Cancellations less than 2 months out- 25% of tuitiion costs can be put towards another purchase. No shows= no refunds or credits of any kind.



  • Store Hours
  • Monday through Friday 9am to 7pm Eastern standard time, Saturday and Sunday phone hours vary. We list two numbers to serve you better-  Call us at (912) 379.9441 or (912) 375.1480 or email us at  robertjrhenterprises@gmail.com